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Opis
Hear me out. Does this sound like you?
You end a team meeting and can’t recall a single thing that was said.
You leave a conversation with a friend feeling disconnected and unfulfilled.
You think you and your boss are on the same page, only to find out you haven’t been meeting expectations.
Fortunately, listening, like any communication skill, can be improved, and Ximena Vengoechea can show you how. As a user researcher, she has spent nearly a decade facilitating hundreds of conversations at LinkedIn, Twitter and Pinterest. It’s her job to uncover the truth behind how people use, and really think about, her company’s products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:
– How to quickly build rapport with strangers
– Which questions help people unlock what they need to say
– When it’s time to throw out the script entirely
– How to recover from listener’s drain
You end a team meeting and can’t recall a single thing that was said.
You leave a conversation with a friend feeling disconnected and unfulfilled.
You think you and your boss are on the same page, only to find out you haven’t been meeting expectations.
Fortunately, listening, like any communication skill, can be improved, and Ximena Vengoechea can show you how. As a user researcher, she has spent nearly a decade facilitating hundreds of conversations at LinkedIn, Twitter and Pinterest. It’s her job to uncover the truth behind how people use, and really think about, her company’s products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:
– How to quickly build rapport with strangers
– Which questions help people unlock what they need to say
– When it’s time to throw out the script entirely
– How to recover from listener’s drain
Szczegóły
Rok wydania
2021
Oprawa
Miękka
Ilość stron
315
Format
15.5x23.5cm
Języki
angielski
ISBN
9781529074000
Rodzaj
Książka
Stan
Nowy
EAN
9781529074000
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Listen Like You Mean It
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